The Signia app gives you leading remote assistance
Wearing new hearing aids can take some getting used to once you have left the safety of your hearing care professional’s store wearing them for the first time. There’s important information to remember, from how to look after your hearing aids to getting the most from them in every situation, even the noisiest like a busy restaurant or crowded street.
In today’s busy world, it can be hard to find the time for appointments with your hearing care professional to address every issue. And if you live further away or have mobility issues, it can be especially challenging to attend appointments in person.
Only with Signia Xperience hearing aids can you rely on the gold standard in remote assistance to help you every step of the way. All you need is your new hearing aids and your smartphone or tablet. Via the Signia app, available for both Apple and Android devices, you not only get the revolutionary Signia Assistant for instant sound improvements and troubleshooting on the spot. You also get Signia TeleCare to stay in touch with your hearing care professional (HCP) and get remote support from him or her when you need it.
Your hearing care professional in your pocket
Together, the Signia Assistant and TeleCare provide you with all the support tools you need to guide you through a successful trial period with your new hearing aids. You save time on unnecessary appointments and become an experienced hearing aid wearer in as little time as possible.
The Signia Assistant offers immediate support whenever and wherever you need it. It is available 24/7 to help you adjust the sound settings, answer your questions about how to handle your hearing aids, and troubleshoot any issues on the spot. (link to previous blogpost)
With TeleCare you can learn about your hearing aids, so you become familiar with them more quickly. You can also provide feedback on your experience for better individualization. And you can communicate with your HCP via text, voice or video CareChat for a new standard in personal support. TeleCare enables you to arrange virtual appointments so you get support when you need it – even when you cannot visit your HCP in person. You can also send your HCP instant feedback on your daily satisfaction with your hearing aids. It’s completely intuitive.
If you’re struggling to follow a conversation at a busy conference or noisy family gathering, you can immediately use the Signia Assistant. In case the issue persists, you can arrange a virtual appointment with your HCP and he or she can adjust your hearing aids to optimally process your challenging acoustic environment in that moment and in the future. No other hearing aids come close to this level of remote support in real-life situations.
Download the Signia app today
To take advantage of the combined power of the Signia Assistant and TeleCare, you can download the Signia app for free via the App Store® or Google Play™. Your hearing care professional will typically help you download and install the app so it is ready for use.
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